Did you know that once you have a business website, there are several ongoing costs associated with maintaining it? These costs include both time and money, and there is often a trade off between the two for most business owners. Red Lilly Strategies provides several options to assist our clients with the ongoing care of their websites, depending on your level of technical knowledge and time availability.

Essential Website Maintenance Plan

$79 per month

  • Premium Australian based hosting
  • Software core, premium theme and plugin updates
  • Back up and recovery strategy for website files and database
  • Monitor site security and protect against hackers
  • Premium firewall for advanced security protection
  • Cancel anytime, no long term contracts
  • Not available for ecommerce or advanced functionality websites.

Small Business Website Growth Plan

$179 per month

  • Includes everything in the Essential Website Maintenance Plan, plus:
  • 1hr content updates (does not roll over)
  • Image optimisation to keep your website fast
  • Scan and fix broken links
  • Database cleaning and optimisation
  • Monthly customised reports
  • Priority support
  • Overage billed at reduced rate
  • *Covers ecommerce and advanced functionality websites

SEO and Online Business Strategy Plan

$495 per month

  • Includes everything in the Small Business Website Growth Plan, plus:
  • Completion of two optimised blog posts
  • Posting of articles to website blog and social media accounts
  • Article delivery to customer email list
  • Ongoing keyword research and competitor analysis
  • Monthly coaching call and online strategy assessment
  • Extra support time to implement agreed upon strategies

The absolute bare minimum plan for making sure your website’s performance remains optimal.

Don’t stress about hackers trying to break into your site. We will look after your website’s software and make sure it stays up to date, minimising security vulnerabilities and maintaining overall performance. We also implement a back up and recovery strategy for your site so if anything was to go wrong, we can easily recover your files and get your website back up and running quickly.

We use a premium Australian based hosting company to ensure the highest level of hardware reliability and your website loads quickly for your customers. The added benefit is that you get the feel good factor of supporting another local Australian business.

Clients on this plan will have access to our normal hourly rates for any content updates they would like to make to their website.

Note: E-commerce and membership websites attract an additional $49/month fee.

Our best value plan, tailored for small businesses who want to be competitive online and be proactive in improving their online presence to get the best customers. This plan includes everything from the Essential Website Maintenance Plan, plus content updates and a customised analytics and site performance report.

Maintaining the accuracy of the information on your website as well as adding good quality, relevant content that engages with your customer provides ongoing SEO benefits that will give your site the best chance to rank in Google.

This plan include updates to the existing content or the addition of new information to reflect changes in the business or improve customers interaction with the site. 

We will complete minor content updates to your site or the posting of provided articles and images. 

We will do monthly database cleaning and optimisation of your website files to ensure your website doesn’t become too large and maintains optimal performance.

We also provide a customised, easy to understand report on your site’s performance that will help you to determine what is working to convert visitors into leads, as well as identifying areas of opportunity and improvement to ensure your business has the best chance of beating your competitors.

On this plan, you will also get access to a reduced hourly rate if you require more then 1 hour of updates for the month.

Note: E-commerce and membership websites attract an additional $49/month fee.

The best of the best for ensuring increased SEO and a complete online strategy for your business. This plan includes everything from the Small Business Website Growth Plan, plus ongoing keyword research and competitor analysis. 

To ensure your website remains relevant to search engines and has the best chance to rank highly for current and new key search terms, it is important to regularly post new content such as quality articles to your blog. We will help you determine relevant keywords that customers are using to find the services and products your business provides, and provide recommended article ideas to assist you in creating valuable and useful content for your website.

We will review your provided content to ensure it is optimised for search engines, and upload it to your website’s blog. We will also post it to your nominated social media accounts to help you directly engage with your followers, plus send it out to your customer email list to increase awareness of new content on your website.

You will also have the benefit of a monthly coaching call to review your website’s current performance, future business goals and your online strategy as a whole to ensure your business continues to remain competitive and grows in the right direction.

Frequently Asked Questions

Although these plans are recommended for sites we build or re-design, we do welcome clients who are looking for a long term relationship with a dedicated webmaster.

However, as we are unfamiliar with your website and what has and has not been done in the past, we first like to do a Website Audit so we can review how it was built and any potential issues that could arise.

Most importantly, we will make a list of issues that need to be fixed and suggestions for improvement. We will also advise what needs to be done prior to proceeding on a maintenance plan, and what we can incorporate as part of the monthly support hours. 

That’s definitely a good question to ask! Content updates and small design improvements are the most common types of requests, however anything that fits into your monthly support time will be considered.

We just ask you to be aware that requests for new features to your website will normally be considered a new project as they will usually go over your dedicated support time. New projects will require a separate development proposal, however we will advise you if this is the case.

The dedicated support time is there for you every month to reserve your place in our queue and to enable us to allocate our resources appropriately, therefore it does not rollover. You can take comfort in the fact that the support tasks that you request will be addressed by our team in a responsive manner.

Extra support requests can be submitted and if they need to be actioned in a timely manner, we will charge an hourly rate for the work.

Those who are on either the Growth or SEO/Strategy Plan will have access to our reduced rate, whilst those on the Essential Maintenance Plan will be charged our normal hourly rate.

For those with monthly updates included, if the tasks can wait until the next monthly period, we can roll the support request over and complete the work as part of your normal dedicated support time.

As e-commerce and membership sites are transactional in nature, the database information that these websites store is much more complex. The $49 covers the extra work involved to ensure all updates to your website software are completed correctly. It also includes the cost of a premium backup solution, which provides real time backups of your website data. If something unforeseeable happened to your website, your business is protected. 

The whole purpose of our maintenance plans is preventative care, so we do everything we can to reduce the risk of anything bad and scary ever happening. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it.

If worst case scenario happened, we will restore the website with the most recent clean backup available. Also, if there is an issue with the server that stores your website files, we will communicate with the web hosting provider on your behalf and get your website back up as soon as possible.